Feb
25
Web Users - Customers and Owners
Today I was reminded again of that quote from last week’s economist: “Citizens are not only the state’s customers; they are also its owners.” In a way, it seems to me that the government and many web services share this dichotomy in parallel. The value of many web services is generated, in one way or another, by the users themselves. As such, like the citizens and their government, web users are both customers and owners.
Yesterday I wrote about how, in the case of governments, taxation is…
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